Terms & Conditions

  • Returns must have a valid RMA number obtained from GigaTech Products directly.
  • RMAs are valid for 20 days from the date of issuance and will be cancelled after 20 days.
  • Warranty claims must be in accordance with GigaTech Products Warranty and Terms and Conditions.
  • Credit or Replacement will be issued at the discretion of the GigaTech Products RMA Department.
  • Credit will not be considered for any product returned over 30 days from date of invoice.
  • Shipping fees are non-refundable.

Shipping & Packaging Guidelines

  • All returns must be shipped to the attention of the RMA number.
  • Product must be returned securely in a box only.  No envelopes or pouches.
  • Product must be shipped through a common carrier with tracking and proof of delivery.
  • OEM original product must be returned in original undamaged packaging and double boxed.
  • Defective replacement product will be shipped for next day delivery at GigaTech Products’ expense.

***Failure to comply with any of these policies will result in the package being refused and returned to sender.

Please e-mail RMA Request to