Terms & Conditions
- Returns must have a valid RMA number obtained from GigaTech Products directly.
- RMAs are valid for 20 days from the date of issuance and will be cancelled after 20 days.
- Warranty claims must be in accordance with GigaTech Products Warranty and Terms and Conditions.
- Credit or Replacement will be issued at the discretion of the GigaTech Products RMA Department.
- Credit will not be considered for any product returned over 30 days from date of invoice.
- Shipping fees are non-refundable.
Shipping & Packaging Guidelines
- All returns must be shipped to the attention of the RMA number.
- Product must be returned securely in a box only. No envelopes or pouches.
- Product must be shipped through a common carrier with tracking and proof of delivery.
- OEM original product must be returned in original undamaged packaging and double boxed.
- Defective replacement product will be shipped for next day delivery at GigaTech Products’ expense.
***Failure to comply with any of these policies will result in the package being refused and returned to sender.
Click Here for the most current version of GigaTech Products’ RMA Request Form & Return Policy. This policy supersedes all other policies.
Please e-mail completed RMA Request to [email protected] or fax to 949-266-8028.