Terms & Conditions
- Returns must have a valid RMA number obtained from GigaTech Products directly.
- RMAs are valid for 20 days from the date of issuance and will be cancelled after 20 days.
- Warranty claims must be in accordance with GigaTech Products Warranty and Terms and Conditions.
- Credit or Replacement will be issued at the discretion of the GigaTech Products RMA Department.
- Credit will not be considered for any product returned over 30 days from date of invoice.
- Shipping fees are non-refundable.
Shipping & Packaging Guidelines
- All returns must be shipped to the attention of the RMA number.
- Product must be returned securely in a box only. No envelopes or pouches.
- Product must be shipped through a common carrier with tracking and proof of delivery.
- OEM original product must be returned in original undamaged packaging and double boxed.
- Defective replacement product will be shipped for next day delivery at GigaTech Products’ expense.
***Failure to comply with any of these policies will result in the package being refused and returned to sender.
Please e-mail RMA Request to [email protected]