Fast Response
Pre & Post Sales Support
When you call, we answer. When you email, we reply. When you need answers, we respond. Dependable, Fast, Courteous. No excuses.
Consistent Supply Chain
What supply chain issues? We have the on-hand inventory to ship your products without delay.
- Keep installations on track and customers happy. Complete projects on time and avoid costly delays.
- Complete projects on time and avoid costly delays.
Customized Connectivity Solutions
In-House
Custom Coding
Dive into a real-world scenario that underscores the GigaTech difference:
Our recent triumph with a valued reseller and their end user’s compatibility conundrum. Witness how our technical support went above and beyond, transforming a standard product issue into a showcase of our exceptional problem-solving prowess.
In a recent interaction with one of our valued resellers, we encountered a situation that perfectly showcases the exceptional technical support team here at GigaTech Products.
Our reseller initially reached out to inquire about the price of a Cisco-compatible SFP-10G-T, a product we supply regularly. After receiving the purchase order and promptly shipping the items, everything seemed fine. However, just a week later, our reseller’s customer reported an issue with the purchased components.
Naturally, they assumed that compatibility was the problem, as they had chosen our compatible SFP-10G-T over a Cisco original solution. But was that truly the issue at hand? This is where our remarkable technical support team enters the picture.
Fortunately, the end user provided critical information about the system these components were being installed into: the ASR1001-X. Upon closer examination,
 it became clear that Cisco does not offer this solution for the ASR1001-X. This system would not accept the standard item for the connection that they were trying to accomplish.
This is where the expertise of our incredible techs shone through. At GigaTech, we have the advantage of developing our own coding, and we possess an extensive range of systems for experimentation. With this unique capability, we were able to develop customized coding that enabled the 10G-T hardware to be recognized and function flawlessly in the #ASR1001-X.
Personalized Support
With 30 years of experience we know a thing or two
When it comes to optic, cable, and memory solutions, you don’t just want a vendor. You need a partner — preferably one with proven experience and the right priorities. At GigaTech, we’ve been delivering on our customers’ demands for 25 years, with an extensive line of high-quality solutions from leading brands backed by reliable and responsive customer service from our dedicated team.
Trusted Advisor
Only through working together can we all achieve success. We will help you understand which products can be used where, when, and why. We help you look good.
Extensive Product Line
Our solutions cover over 70 manufacturing brands, include over 20,000 items, and span decades of technology. We supply options for almost every Optic, Cable, and Memory need.
Utilize GigaTech as an expert resource for configurations and compatibility
Rely on GigaTech compatible solutions to meet your installation needs for a lower price. With over 100 systems in our testing environment, we ensure our products work with any network.
Pre-Sales Cisco certified engineers on staff to help with design and configuration
Save time and money and let our experts design and configure the right solution to meet the demands of your rigorous technology environment. We’ll help you determine the best products to use, and where to use them. We do the heavy lifting; you look like the hero.
Products You Can Trust
Never Sourced. Never Recycled.
All components in GigaTech Product optics are manufactured under the same roof and represent the gold standard for reliability and consistency in performance. This vertical manufacture chain allows GigaTech to avoid unnecessary variances in transceiver casing or laser quality often found with online resellers who source their components from an ever changing vendor list. The transceiver is guaranteed to be built from A-Stock never used components overseen by GigaTech Products,
Rigorous Testing & Standards Compliance
The quality and standards of our hardware is one the base foundations of GigaTech Products. All of our components comply with MSA (Multi-Source Agreement) output standards and, in many cases, excel beyond those certification standards. Every transceiver we produce is tested on active network devices to ensure they comply with OEM equipment and are verified to be plug-and-play and do not require work arounds.
